All of our delivery charges are listed within our About section of the site, under Ordering. There are various options you can choose from, including Next Day delivery. The sales team can confirm all delivery charge options and costs at point of ordering.

For International orders, if items are out of stock they can not be delivered with the rest of your order. We will inform you as soon as these items are back in stock. We have a back order process in place at Metamark, where we send weekly notifications for back orders informing customers when material is available. For UK orders, all items confirmed to be on your delivery should have been sent, if you are missing anything please contact the Customer Service team so they can look into this for you immediately - Tel 0345 345 5645 or sales@metamark.co.uk

If you wish to order product but also advise the team on special instructions relating to your order or that product, you can do so in the following sections of the site. For special instructions such as requesting slitting, this can be added at the basket stage before you submit your order. You will find a notes box and you can type in the instructions. For delivery instructions, such as where to direct the driver, or where to leave the delivery, this can be added at the payment stage of the order processing. This is where you will have selected the delivery option you prefer.

If you have purchased Metamark media before, even if a long time ago, you will have an account with us, however it will not automatically be enabled to use online so please request this. First you must go to the Account Visibilty form, submit your entry and a notification will be sent to the eCommerce Support Team. When your account has been enabled, you will get an email requesting you to reset your password. Follow the steps and you can access the site. Please do not register for another account as we can not link the new account with your existiing one. If you have any queries please contact the eCommerce Support Team.

Go to the Login / Register page and follow the instructions based on the type of customer you are, meaning if you are an existing customer than contact us so we can enable your account for online orders, if you have never shopped with Metamark before you are invited to Register with us. If you are in Ireland then you need to submit your query and the relevant team will contact you, and the same for being outside the UK, please complete the form provided.

If you wish to order product but also advise the team on special instructions relating to your order or that product, you can do so in the following sections of the site. For special instructions such as requesting slitting, this can be added ...

In the UK it is possible to secure Next-Day delivery if your order is placed before 5pm.

If you are a UK customer, you can place an order through our website, call our Customer Services and Sales team on 0345 345 5645, or you can email through an order to

If you have an account with Metamark, your order will be processed on your account and you will be invoiced. If you do not have an account, we will be pleased to consider opening a credit account for you which will allow payment at 30 days nett. Alternatively you can pay direct as we accept payment by Mastercard and Visa credit cards, and Maestro and Visa debit cards. For International orders, you can pay directly to Metamark through BACS or same day bank transfer. Details can be provided at the point of ordering.

Opening an account with Metamark couldn’t be easier. We have an online form that can be completed where we ask you to provide certain contact details. This is then submitted to the team so we can contact you. Upon successful application we will email to you an EchoSign document for you to sign, and open your account. For any further questions please contact the sales office on 0345 345 5645 (Credit account for UK customers only).

If you had an account with Metamark, you would be able to login to the site and see all product pricing directly, you will also be able to refer back to price lists and additional information. If you have a particular query about a product, simple contact the team and they will be happy to advise. UK - 0345 345 5645 / sales@metamark.co.uk and International - +44 (0) 1524 387140 / exports@metamark.co.uk.

If you wish to order product but also advise the team on special instructions relating to your order or that product, you can do so in the following sections of the site. For special instructions such as requesting slitting, this can be added

Full specification datasheets for both series can be found on their product pages, these will list the variations. The Metamark M4 Series has an acrylic based adhesive whereas the Metamark M7 Series has a solvent based adhesive with a more durable face...

We first recommend you view our enhanced Support section of the website, where you will find various useful documentation and reference material to help troubleshoot any queries you are having.

If you have placed and submitted your order online, but now need to cancel it, you need to contact the Customer Service team immediately to stop the order from being processed. If the order has already gone through the processing and dispatch stage, it will arrive with you but the Customer Service team will discuss options for returning the goods. This is also the process if you need to cancel an order you have placed directly with one of the team or are enquiring about a refund. Contact the team on 0345 345 5645 or sales@metamark.co.uk.

Please contact the teams to understand more about why you want to return the product. For UK contact sales@metamark.co.uk and for International, contact exports@metamark.co.uk. If there is a fault with the product and you need technical support, our technical team can be in touch. We have a 'Returns Form' for anytime anyone does need to return a product, and this will be provided to you to complete.

At Metamark we are keen to help you decide the best product for the job, so we offer our samples to you FOC. However, we do monitor and record how many samples are being dispatched to the same customer, and will offer our assistance at this stage to ...

We do not currently have a standalone swatch that covers all of our digital products, although we hope to have this available soon. Meanwhile please speak to the team as they can advise what they can provide you. We create a large number of printed samples...

Where possible we are happy to provide a sample roll that is 1370mm wide and up to 5m in length.

We do have swatch books available for particular product ranges, we also have various sales cards that we can also provide. Depending on how many swatch books you require, there is a cost associated to them, please check directly with the sales team

Please refer to our Support section of the site where all useful rerference information is provided for our product range.

We have detailed application guidelines available for download within our Support section of the site, that covers a wide variety of media types. We also have helpful application videos you can watch prior to applying the media. We always would recommend you view these before applying media.

We first recommend you view our enhanced Support section of the website, where you will find various useful documentation and reference material to help troubleshoot any queries you are having. You can also contact technical@metamark.co.uk with your query and someone will get back to you.

Please refer to our WORLDWIDE section of the site to view up to date information of all the distribution partners we work with.